Refund policy

At Monak, we strive to provide complete satisfaction with every purchase. If for any reason you're not delighted with your order, a prepaid return shipping label will be provided to facilitate the return process. Please note that the cost of the return label will be deducted from the original payment, unless the item received was defective or incorrect. This ensures a streamlined and hassle-free return experience.

Return Window: 14 Days

You may return your purchase within 14 days of delivery. To initiate the return process, please contact our customer service team within the specified timeframe.

Return Conditions

To qualify for a return, please ensure:

•⁠  ⁠Items are in their original condition
•⁠  ⁠Items are unworn, unused, and unaltered
•⁠  ⁠Items are in their original packaging with all tags attached

Refund Process

Once your return is received and inspected, we'll promptly process your refund. Refunds will be issued in the original payment method or merchandise credit. 

Contact Us

For assistance with returns or any questions, please contact our customer service team at support@monakwear.com. We're here to help.

Thank you for shopping with Monak.